PRICING AND F.A.Q.s
HOW TO INQUIRE:
Please look through my Mask Gallery and the In Progress pages to get a feel for the process and the quality of my work. If you think my style looks like the kind of art you want to adorn your mask, you can fill out my Order Form and preceed with the process for yourself.
I do require a non-refundable deposit ($25 US) in order to begin the sketch process for your approval. This $25 is good towards the final cost of the mask and is not an extra charge. For example, if your final mask price is $400 with the shipping included, your balance due when the painting is finished would be $375 if the only payments you had made to that point was the sketch deposit.
I require a deposit to ensure I can devote all my time to my serious customers. I don't want to have a person really interested in a mask paint job waiting for weeks to see his design sketch for revision or approval due to having so many sketches due for people that just want to see their idea on paper and never really get the work done.
Prices start around $400 US for a basic design up to $600 for a very complex design. Shipping is additional and is $15 US for UPS ground service.
Once on the Order Form, please fill out all questions as specifically as you can.
If you have any questions, feel free to E-mail Me
PRICING:
A $25 US non-refundable deposit is due in order to begin work on your design concept. Most of the time, the 1st design concept, alterations and painting onto a helmet you supply can be done for $395 US. Extra charges may be necessary if an existing paint job needs to be sanded off ($50), if the hardware screws are rusted and need to be drilled out ($25), or if the design is extremely complex.
There is generally a 3-4 week period between the time I get the mask to the time you will receive it back. Please understand, if your mask has a more complex design or I am very busy with orders, this time may increase. This is all custom artwork done by hand and no corners are cut.
Think out your idea ahead of time:
Changing a design concept to something completely different after the first sketch has been completed will require an additional $25 (US) fee to be paid before the new sketch can be done. This fee is non-refundable and is *NOT* put towards the final cost of the mask as the first deposit is. Revision of the sketches are not charged. Please have your idea thought out before asking for a sketch. (For example, you ask for a sketch of a mask with a bulldog on it, after seeing the sketch you decide you want to see a sketch of a brick wall with team logo on it instead. I will need the $25 fee for time spent before proceeding with the new sketch)
How do you ship back to me?
I will ship your mask back FedEx Third-Day Service or UPS Ground (anything trackable). Let me know if you wish to pay the difference for UPS Next Day delivery. Also note your return address as I will never authorize for a mask to be left without a signature. You will get an E-mail to let you know it is on the way and what the tracking number is.
How long does it take?
I try to get your mask back to you within 4 weeks of the day I receive it. This time may increase or decrease depending on how busy I am and how complex your desgn is. If you have a must-have date, I'll do my best to meet that date.
How do I pay?
Personal check, cashiers check or money order made to Don McClelland Designs. I am currently set up to take credit cards using PAYPAL. My e-mail address (goaltndr@macmasks.com) is the Paypal name you send money to. Balance will be due upon completion BEFORE I ship the mask back to you. If you are sending your mask to me, you can send it with a 50% deposit but the balance due will need to be paid and personal checks cleared before the finished mask will be shipped back to you.
I want my background to be a mirror-like chrome, can you do that?
Yes and No. I am pleased to offer some chrome on your mask. Mirror-like chrome is a vinyl applied to the mask and then cleared over like the paint. I can do some small details in chrome like numbers and letters but I cannot cover the whole thing in chrome. I can do some larger things on areas of the mask that are completely flat, like the sides, but if it is a large piece of chrome to go over curves and ridges, it is going to crease and look bad. If you are still unsure if your idea will work, ask me.
Can you paint or chrome my cage for me?
I cannot chrome your cage. I would recommend you buy a replacement chrome cage, take your cage in for chrome plating or have it be electrostatically painted (I do not have the equipment for that). I can paint your cage, but I do not recommend it. I haven't seen a painted cage hold up very well and I wouldn't want you to be disappointed after a few knocks to the mask. I may be able to take the cage in to have it chromed for you. I will just charge you the actual cost plust a small handling fee.
I just bought a new mask and it is white, does that cost extra to remove?
No, I don't consider the factory finish an existing paint job.
Can I pay for you to get a helmet and paint it?
No, I think the fit and style of a mask is very personal and should be made by the goalie him/herself. I want to know that the mask is comfortable to wear BEFORE spending the time and your money on its paint job.
Can I buy a helmet and have it shipped directly to you?
Sure, just let me know it is on the way and what exactly it is so I can expect it and get the design straight.
Do you have any stock masks for sale or stock designs?
No, I do not keep any stock painted masks for purchase and do not have any stock designs that would be cheaper than having a new idea painted. It all depends on the designs complexity. If you like something you saw in the Mask Gallery, I can recreate it for you and can change colors at no additional cost.
Are you factory certified?
No, I am not certified by any mask makers, nor do I claim to be. Most mask manufacturer's warranties don't last longer than 90 days.
If you have any other questions not covered here, feel free to E-mail Me
